Intake is your firm’s first impression with clients (and potential future referrers!). In fact, every single one of your new leads will experience your intake process. Because first impressions are often lasting ones, it’s critical to get it right. When your intake process is on […]
How the 80/20 Rule Can Help You Manage Your Personal Injury Law Firm
You may have heard of the Pareto Principle or the “80/20 rule.” This principle, first put forward by Italian economist and philosopher Vilfredo Pareto, suggests that 20% of your effort will generate 80% of your income. So that means 80% of your effort is only […]
To TikTok or Not? What Your Firm Should Know Before Deciding
Social media is one of the best ways to build trust and brand awareness for your firm. Many cj clients are familiar and comfortable with how platforms like Instagram and Facebook work. But now, a few have ventured into the video-sharing world of TikTok. Maybe […]
How to Get More and BETTER Reviews
There was a statistic in the 1990s that suggested that if someone ate at a good restaurant, they would tell at least one other person. But if they ate at a lousy restaurant, they would tell at least 12 other people. Of course that was […]