Desktop Support Specialist

This position is open as of 10/24/2007.

REQUIREMENTS

Bachelor’s degree in computer information systems, computer science, or related field of study
A+ or MCDST certification preferred.
3-5 years of working experience in a System Support role troubleshooting hardware and software issues.
Experience with Spiceworks help desk system and MAC OSX a plus.
Excellent documentation skills displaying high technical aptitude.
Ability to effectively multi-task in a high-activity, high-performance atmosphere.

RESPONSIBILITIES

Work independently to troubleshoot network related problems, perform desktop support on standard desktop technology, and repair hardware and peripherals including computers, printers, keyboards, modems, and fax machines.
Assemble, install, configure, and test new software and setups prior to upgrades and deployment.
Perform special projects as assigned, including system rollouts requiring some evening and weekend support.
Have a thorough working knowledge of Microsoft Office 2007 and previous versions, Windows/XP Professional and Vista Networking.
Performs other duties as assigned.

TRAVEL REQUIRED

TELECOMMUTE

cj Advertising is an Equal Opportunity Employer.