Early Bird Special for January & February

by Bill Filipiak | September 18th, 2014

For Creative Services, the past year has been one of our busiest ever. We’ve done 27 shoots, for 24 clients, and produced nearly 400 commercials and Web videos! It has taken some careful planning in order to pull it off, and even then, our dance card got pretty crazy.

To ensure we’re able to accommodate everyone’s needs in 2015, we’re getting an early jump on the coming year. As we start filling up our calendar, we have a special offer for firms who book now for studio shoots in January or February of 2015.

Here ‘tis:


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Google Pigeon and your Local Search Rankings

by Sarah Kuhl | September 16th, 2014

You may have noticed some changes to your local search engine results lately. That’s because Google recently released their Pigeon update to help increase the relevancy and accuracy of its local search results. This new update places less emphasis on Google’s own local listings by allowing users to access content from other local directory sites, such as Yelp, Urbanspoon, and TripAdvisor. Not only will this update impact the way you are appearing in Google’s Web search results, but in Google Maps as well. Additionally, this update aims to improve Google’s distance and location ranking parameters.

What does the Pigeon update mean for you? (more…)

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Testimonial Shooting Tips Part II: The Story

by David Rumsey | September 11th, 2014

At Creative Services, we pride ourselves on our ability to produce outstanding testimonials for law firms. But if  you MUST shoot your own testimonials in between our scheduled visits, please watch our two-part video series that’s packed with our best production techniques. After all, wouldn’t it be a tragedy if your client testimonials went to waste because they weren’t shot properly?

In Part I, we shared the technical dos and don’ts. Now, let’s move on to the heart of client testimonials: the story. Take a look at our latest VLOG, Testimonial Shooting Tips Part II: The Story.








Remember, our team loves to shoot all of your videos, but when you have a particularly impressive story to capture when we’re not around, we hope you’ll refer to our shooting tips to help you get the most out of those moments. You shoot. We’ll edit.

If you have any questions about how our team can assist you with your client testimonials, e-mail Production – EXP Manager, Drew Williams, at dwilliams@cjadvertising.com.

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Better than Evernote®

by Richmond Williams | September 9th, 2014

Information SharingIn the past several months, as we revamped our cj Client Services team and created more direct interaction between you and each department, we decided our BHAG is to be the best source of market, industry, and firm knowledge for our clients and the agency.

To reach toward that goal, you’ll notice that each month, we share a multi-faceted Excel file we simply call the marketing worksheet.  I know – this banal name has already got you excited, but it belies the powerful contents it holds.

No more scrambling through old emails or files you inherited when someone left the firm.  Our goal is to have one spot where you and anyone at cj can quickly grab relevant information …and have all of us looking at the same info.

The Market Tab

This is the core of the marketing worksheet and where we started early last year.  The calendar format allows us – and you – to quickly glance vertically to do two things: (more…)

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Woods & Woods – Veterans Benefits Q & A

by Richmond Williams | September 5th, 2014

What led the firm to start advertising for veterans benefits cases?
Prior to June 2007, you generally could not get paid for representing a veteran. I represented many veterans for free because I hated to turn them away. The law changed in 2007 to allow lawyers to get paid. When we announced we were representing veterans, the support from our cj brothers and sisters was great.

What were some unexpected obstacles along the way? What were some “a-ha moments”?
The biggest obstacles are the long delays – it usually takes three years from when we start representing a veteran to get paid. Another big obstacle has been, and continues to be, the constant changes in Veterans Affairs law, which forces us to continually modify our systems. In fact,
the “a-ha moment” was when we realized that the change would never stop. It is not possible to overstate Needles’ contribution to our success. We started with our Social Security checklist and have made many changes along the way. (more…)

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Vlog: Tips For Shooting Your Own Testimonials

by Creative Services | September 3rd, 2014

This post was written by Jenny Madison, Copywriter at cj Advertising.

Testimonials from satisfied clients are a form of advertising that’s hard to beat. Testimonials work. In fact, they work so well that we at cj Advertising want the law firms on our client roster to have as many as possible. Of course, we prefer to shoot them ourselves, but we also want you to be prepared if our crew isn’t around. Now, we have a video series that can show you how to shoot your own testimonials in a pinch.

You Shoot. We Edit.

The EXP team at cj has created a two-part video series that can teach you how to capture quality testimonials in between scheduled EXP shoots. Once your footage is in the can, we’ll take it from there.

Have a look at Testimonial Shooting Tips Part I: Technical.










If you have any questions about the tips demonstrated in this vlog, feel free to e-mail Drew Williams at dwilliams@cjadvertising.com. In our next post, we’ll discuss the real magic of great testimonials: the story.

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TV Is King

by Arnie Malham | September 1st, 2014

Your firm is doing well on several fronts. Call volume is good. Sign ups, time on desk, average fees, and client satisfaction are all good. But today… calls are a little off. The phones seem a little slow. Something is not quite right.

What’s the first thing you think to check?

Go ahead… don’t hold back… it’s not a trick question… say it…



It’s not your buses, billboards, Yellow Pages, or even your new favorite shiny website.

NO. You know who’s running the show.


What’s going on with your TV?

Are the spots running?

Is the traffic right?

What programs are we running in?

What changed from yesterday or last week?

Here’s the deal… (more…)

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What to Make of Political Ads

by Creative Services | August 29th, 2014

 post was written by Nekos Barnes, Sr. Multimedia Specialist at cj Advertising.

The first round of midterm elections is over (yay), but the November battles are just gearing up (groan). This biennial infestation of political ads sure does clog up the air waves for those of us in lawyer advertising. But don’t turn the channel yet. Political ads can provide great blueprints for making commercials (and Web videos) for lawyers.

As we enjoy the calm before the November storm, let’s explore the similarities between political and personal injury ads.


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Booyah! ‘Three Times More Money’ Lives On!

by David Rumsey | August 19th, 2014

For years, cj Advertising has run lawyer ads citing the factoid that “injured people with a lawyer get three times more money.” If you’re considering such an ad and you’re worried if the most recent figures still support this claim, you can breathe easy. They do!

The Insurance Research Council (IRC) has published its 2014 report titled “Attorney Involvement In Auto Injury Claims.” This study reconfirms the three times more statistic and offers a few other nuggets that are favorable to the personal injury cause!

The Backstory

Periodically, the IRC examines the effect of attorney involvement and its interaction with injuries, medical treatment, compensation, and the settlement process of auto injury claims.

Going back to 1999 and beyond, the team at cj Advertising has always combed these IRC reports for stat-based messages we could pepper into our ads. The greatest takeaway of all was this: (more…)

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Law Firm Marketing: The Real Scoop on Live Chat for Your Website

by Sarah Kuhl | July 10th, 2014


Onsite chat has become an increasingly popular way to communicate with website visitors. It gives visitors the opportunity to receive convenient, instant feedback on their questions and concerns from a live person, and increases the likelihood of engaging visitors who may not want to call or fill out a form. But how can you ensure you’re properly utilizing onsite chat?

Don’t Be Annoying

Placement and implementation are important factors to consider when adding chat to your site. There are several ways to implement chat: popup windows, bouncing chat boxes, fixed chat buttons, and many other variations. (more…)

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